AZTEC MUNICIPAL SCHOOL DISTRICT

Job Description

Technology Technician 1

Job Summary

Provides operational support and technical skills which will promote exemplary technology operations and services for the District. Provides operation, maintenance, configuration, training, and troubleshooting duties for the user-facing District technology. Serves as an integral member of the Technology Committee. Provides technical support and assistance to District personnel and Students. Provide direct support to end users for client machines, Network, Phone and interactive equipment.

Reports To: PC Support Coordinator/Technology Director

Minimum Qualifications

High School Diploma or E.D
Current Fingerprint-Based Criminal History Background Check
Excellent Communication Skills, Friendly Presence, and Helpful Attitude
Ability to Form Positive Working Relationships with a Variety of Personalities
Grooming and Personality that Establishes a Desirable Example for Students
Better than Average Recommendations from Previous Employers and/or Other Professionals Familiar with the Applicant’s Personal Characteristics, Academic Achievement and Workplace Performance
Ability to work alone or with a team to accomplish given tasks
Knowledge of and Experience with Word Processors, Spreadsheets, Presentation Software, and Online Applications
Knowledge of and Experience with Computers, and Computer Networks
Ability to Troubleshoot Problems Independently, with Minimal Supervision, while Keeping Supervisor and Other Team Members Properly and Fully Informed of All Relevant Issues
Ability to Collaborate with Colleagues and Work Toward Common Short and Long Term Goals
Ability to Perform Essential Job Functions
Ability to Perform Job Task Requirements
Must obtain an Educational Assistant License – Level 3 through New Mexico Public Education Department

Desired Qualifications

Knowledge of and Experience with Microsoft Office 2016 and 2019 Applications including Outlook, Access, PowerPoint, Word, and Excel
Knowledge of and Experience with Microsoft Client Operating Systems, Windows 7, and Windows 10
Knowledge of and Experience with Basic User Management using Microsoft Active Directory
Knowledge of and Experience with Anti-Malware Software
Knowledge of and Experience with Various Education-Related and Line-of-Business Applications including Discovery Education, Faronics Insight, Follett Destiny, iVisions, PowerSchool, PowerTeacher, PowerSchool Parent Portal, Renaissance Learning
Knowledge of and Experience with Basic Web Site Maintenance Tasks
Ability to Learn and Master New Tasks Quickly
Knowledge of Continuous Improvement Strategies and Professional Learning Communities
Knowledge of and experience with Cat5e and Cat 6 Network
Knowledge of and Experience with VOIP systems
Knowledge of and Experience with Common Peripheral Devices such as Printers, Speakers, Microphones, Projectors, Monitors, Scanners, and Cameras
Knowledge of and Experience with Education-Focused Peripheral Devices such as Assisted Listening Systems, Document Cameras, Interactive Whiteboards, Interactive Tablets, Interactive Tables, Interactive Displays, and Immediate Response Systems
CompTIA® A+ Certification or Equivalent (Some exceptions may apply)

Essential Duties and Responsibilities

Employs the Qualifications and Skills listed above and below to provide efficient and effective inception, operation, maintenance, and use of technology to accomplish Board, District, Departmental, Team, and Individual goals
Provides operational support and technical skills which will promote exemplary technology operations and services for the District
Provides operation, maintenance, configuration, training, and troubleshooting duties for the user-facing District technology
Serves as an integral member of the Technology Committee
Provides technical support and assistance to District personnel and Students
Manages and maintains the computers throughout the district
Perform scheduled and routine maintenance of computer equipment
Conducts training for all District personnel, students, and parents/guardians when needed
Assists in the documentation and management of all help desk cases using the automated help desk system
Compiles, updates, and maintains technical documentation
Assists other Technology personnel with duties as needed
Begins/Continues education and professional development using various resources including college, correspondence courses, E-Collaboration, E-Learning, seminars, trade shows, peer- tutoring, and on-the-job-training
Follows all Board of Education, District, and Technology Department policies, procedures, and administrative guidelines
Follows all employee hand book and bulletin information
Other duties as assigned

Supervisory Responsibilities

This position assists with the supervision of the following positions: Technology Aides and Technology Interns

Confidentiality

Due to the sensitive nature of this position and access to academic and other information, the highest degree of confidentiality is required.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to eligible individuals with disabilities to perform the essential functions.

Education and/Or Experience

Please see Qualifications.

Communication and Language Skills

Ability to read, analyze, and interpret technical and business procedures, periodicals, journals and governmental
Ability to assist with preparation of reports, correspondence, and
Ability to communicate effectively with both end-users and technical
Ability to effectively present information and respond to questions from staff, students, peers and community.

Mathematical Skills:

Ability to work with basic mathematical

Other Skills And Abilities

Ability to establish and maintain effective working relationships with contractors, students, staff, peers, parents, and community
Ability to communicate clearly and concisely
Ability to use computers and other technology to accomplish job responsibilities
Ability to perform tasks quickly and efficiently and follow verbal and/or written directions
Ability to work around congested areas
Ability to work a flexible work schedule around job responsibilities
Ability to be mobile in a crowd

Analytical and Reasoning Ability

Ability to define problems, collect data, establish facts and draw valid
Ability to interpret a variety of technical instructions in written, verbal or diagram form, and deal with abstract

Temperaments

Ability to teach others, work with people and influence people in their opinions, attitudes, and judgments
Ability to perform a variety of duties
Ability to work with people who express conflicting opinions
Ability to solve problems, make sound judgments, and reach conclusions
Ability to express personal feelings professionally, and perform effectively under stress

Calculations

Simple copying, addition, counting, subtraction
Ability to divide and multiply
Understanding the metric system and conversions
Fractions, decimals, and percentages
Statistics, Use of graphs

Language

Ability to read and understand product labels, policies written at the 10th grade level, and the ability to follow verbal or demonstrated
Ability to explain simple directions, copy data from one form to another
Complete form letters or answer routine correspondence
Composes correspondence independently
Read and interpret complex technical material
Can prepare complex reports and documents as required
Ability to speak at meetings and before groups in an articulate manner using prepared materials and on a spontaneous basis

Reasoning Ability

Routine, repetitive tasks with simple instructions
Ability to follow detailed instructions that require few changes
Ability to follow detailed procedures with several potential variables
Problem solving ability and interpretation of events required for practical
Ability to accurately interpret behaviors and nonverbal communication and act on decisions
Logical or deductive thinking required frequently
Creative, innovative solutions to job problems

Physical Attributes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand, sit, walk, talk or hear, and use hands to finger, handle, or feel. The employee may occasionally climb or balance, stoop, kneel, crouch, or crawl, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The employee must possess and maintain a current driver’s license. The employee is frequently required to interact with the public and other staff.

The employee may be subject to district, community, regional, state, and national business travel to attend meetings, conferences, seminars, and other events as necessary. The employee conducts work during day and evening hours as necessary. The employee may be subject to attending evening board meetings.

Certificates, Licenses

Must possess or be eligible to obtain a valid New Mexico driver’s license.

Must possess or be eligible to obtain a valid New Mexico Educational Assistant License – Level 3

Terms of Employment:

Salary and work year per the Aztec School District Approved Salary Schedule

Evaluation

Performance of duty will be evaluated at least annually in accordance with Aztec School Board Policy.

Physical Rating Level

This position will require the employee to function at a “Medium” physical capacity as defined by Worker’s Compensation Statutes. “Medium” physical capacity indicates the ability to lift up to 50 pounds occasionally or up to 25 pounds frequently.

Physical Requirement Details

Work Actions
Finger Dexterity	C
Sitting	F
Standing	F
Walking	F
Repetitive Motions
Hand	Right: F	Left: F	Both: F
Foot	Right: F	Left: F	Both: F
Grasping: Hand	Right: F	Left: F	Both: F
Fine Manipulation: Hand	Right: F	Left: F	Both: F
Use of Head and Neck
Static	F
Flexing	F
Rotating	F
Work Positions
Bending	F
Squatting	F
Crawling	R
Climbing	F
Reaching	F
Vision	C
Activities
Unprotected Heights	R
Driving Automotive Equipment	R
Around Machinery	R
Temperature Extremes	R
Noise and Vibration	R
Hazards	R
Dust, Fumes, Odors, Chemicals	R
Balance and Coordination	R

Definitions: R = Rarely = 1% to 9% of a 7.5 hour day

O = Occasionally = 10% to 33% of a 7.5 hour day

F = Frequently = 34% to 66% of a 7.5 hour day

C = Continuously = 67% to 100% of a 7.5 hour day

The above statements are intended to describe the general nature and level of work expected. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees in this job classification.

Updated 2/2020